Knowledge Management Systems

What is Knowledge Management System?

• Social/Structural Mechanisms for promoting knowledge sharing
• Using the information technologies (e.g. Video conferencing, intranet, web 2.0, intranets, and Microsoft share point) to support KM mechanisms.
• Knowledge Management System: Are the social/structural mechanisms and latest technologies.



Why the need for KM Systems

• Intellectual capital is lost because of high turnover of employee
• The training cost is high for new employees
• Updating of information is required for real time decision-making


Why Knowledge Management Systems?

• To safeguard and retain valuable company and product knowledge over the long term.
• To organize ideas or understand and communicate ideas more easily and accurately.
• Helps to search for specific information
• It is a strategic significance to allow staff to realize knowledge sharing, improves work efficiency, strengthen the competitive power and improve innovative capacity.
• Update of information and knowledge about the business process
• Easily access of information and knowledge from anywhere
• Allow team members to work remotely and synchronously
• Lost of expertise capital is minimized
• Customer satisfaction
• Competitive advantage


CHALLENGES IN BUILDING Knowledge Management Systems



• Culture – Knowledge sharing among the people
• Knowledge Evaluation – Determining the worth knowledge across the organization
• Knowledge Processing – Documenting the knowledge acquired for decision making
• Knowledge Implementation – Organization of knowledge in order to integrate them with the final processing strategy for final deployment


REFERENCE :
http://www.parature.com/knowledge-management-systems.aspx accessed on 07/02/10

http://www.issco.unige.ch/en/research/projects/ewg96/node213.html accessed on 07/02/10

KUSWARA A. (2001), An Experience in Knowledge Management System Implementation at Indonesian Leading IT School, Indonesia.

http://www.authorstream.com/presentation/naveen.talanki-179385-knowledge-management-system-km-naveen-education-ppt-powerpoint/ Accessed on 07/02/10

Sijing L.(2004), Analysis and Design of Knowledge Management System, China